Resources available to the PUBLIC
- PSEG Long Island Mobile App:
- Download the App from https://www.psegliny.com/appto report outages and receive information on restoration times, crew locations and more.
- PSEG Long Island’s Customer Service:
- Customers may call 1-800-490-0075 to report downed wires or power outages.
- Outage Map:
- This can be found on our web site at https://outagemap.psegliny.com/ and displays outages in the service territory, as well as estimated restoration times.
- MyAlerts Text Messaging:
- PSEG Long Island’s text message service can be used to report and receive status updates on an outage. This requires an account number for a one-time registration, so it’s best to register before an issue arises. To register, text REG to PSEGLI (773454) or visit the "My Account" section of the website at psegliny.com/account. Once registered, to report an outage, simply text OUT to PSEGLI (773454).